BlackBerry Curve Unlock Code

How to resend service books to BlackBerry smartphones
To resend service books to a BlackBerry® smartphone, complete the following steps. BlackBerry Enterprise Server 4.1 1) In BlackBerry Manager, click the name of the BlackBerry Enterprise...

"JVM 102" error appears on the BlackBerry smartphone
The BlackBerry® smartphone stops responding, and the following error message appears: · JVM 102 · BlackBerry® smartphones There is an issue with one or more of the .cod files installed on...

How to obtain logs from the BlackBerry PlayBook tablet
The Help application contains the Support Tools feature which helps minimize the time required to diagnose and troubleshoot issues by submitting technical information about the...

How to perform a clean reload on a BlackBerry smartphone without using BlackBerry Desktop Software
How to perform a clean reload on a BlackBerry® smartphone without using BlackBerry® Desktop Software: 1) Download and install the appropriate...

“TCP Provider: An existing connection was forcibly closed by the remote host. - Unspecified error” is displayed when the transport level error has occurred
The following log lines may appear in the BlackBerry® Dispatcher and the BlackBerry...

Message agent processes unread mark entries continuously causing performance degradation on the BlackBerry Enterprise Server and Domino mail server
The IBM® Lotus® Domino® message agent server may process and synchronize unread mark entries...

How to use BlackBerry Desktop Software for Mac to update or make changes to applications on the BlackBerry smartphone
Add applications to the BlackBerry® smartphone Note: Until additions or updates to applications are complete, the...

When creating a new user in the BlackBerry Administration service a search for a new user does not complete
When creating a new user in the BlackBerry® Administration service, a search for a new user never completes. Restarting the...

"User not started" is displayed in the application log when a new user is added to the BlackBerry Enterprise Server
The BlackBerry® smartphone does not complete an enterprise activation process over the wireless network. The...

How to clear the content cache in Twitter for BlackBerry.
To force a refresh of the Twitter® for BlackBerry® smartphones timeline or reload photos in timeline. To clear the content cache in Twitter for BlackBerry smartphones follow these...

Error message appears when attempting to integrate a Microsoft Outlook Web Access 2010 account
When a Microsoft® Outlook® Web Access 2010 account is being associated with the BlackBerry® Internet Service, one of the following error messages...

BlackBerry Administration Service shows IT Policy task as "Pending Result" for BlackBerry 7 smartphones
The BlackBerry® Administration Service may show some tasks in a Pending Result state for an IT Policy push to BlackBerry smartphones...

Some BlackBerry smartphone user accounts do not recover after a Microsoft Exchange fail over
When a Microsoft® Exchange server cluster fails over to another node, the BlackBerry® Enterprise Server does not completely recover. When fail over...

Troubleshooting registration issues with BlackBerry Mobile Voice System 5.0
When a BlackBerry® Mobile Voice Sysytem (MVS) 5.0 user is set up to use BlackBerry MVS, the BlackBerry MVS 5.0 Client must register with the BlackBerry MVS Server....

How to enter keystroke combinations on touch screen smartphones that lack a physical keyboard
To enter a keystroke combinations on a BlackBerry® smartphone with touch screen only (i.e. no physical keyboard), complete the following steps: 1)...

Can BlackBerry smartphone show the values of both "Rooms" and "Location" fields on a calendar item?
On an IBM® Lotus Notes® client's calendar item, Location field is an editable field whereas the value of Rooms field can be retrieved from a...

"Data Service unavailable" displayed on the BlackBerry smartphone when attempting to log in to Enterprise Messenger
The following message is displayed on the BlackBerry® smartphone when the BlackBerry user attempts to log in to Enterprise...

How to install the BlackBerry Bridge application
The BlackBerry® Bridge™ application allows BlackBerry smartphone users to connect a BlackBerry® PlayBook™ tablet to a BlackBerry® smartphone to access email, calendars, and other data...

Adobe Flash support for BlackBerry smartphones
The Adobe® Flash® player is not supported on any BlackBerry® smartphones. · BlackBerry® smartphones . BlackBerry® smartphones...

Password recommendations for BlackBerry Internet Service, BlackBerry email addresses, and BlackBerry ID accounts
Research In Motion® strongly encourages using a strong password to protect a BlackBerry® Internet Service account, a...

How to enable calendar synchronization with a integrated Gmail email account
To enable Google® calendar synchronization with the BlackBerry® smartphone, the Gmail® account must first have the calendar enabled. To enable the calendar for the...

Email pre-population does not occur after the registry setting of "ForceMsgPrepopOnActivation" is created
Email pre-population does not occur during wireless enterprise activation for existing BlackBerry® smartphone users despite...

Error "500031" occurs when purchasing an application from App World using PayPal as a payment method
When making an app world purchase using PayPal as a payment method, an error message containing 500031 is displayed on the screen and the...

An "Unrecoverable error" message is displayed while using Facebook for BlackBerry PlayBook
When using Facebook for BlackBerry PlayBook v2.2.0.39, users may receive a message stating Unrecoverable error and the application closes...

February 2012 - Daylight Savings Time Update
The February 2012 Daylight Savings Time (DST) update is cumulative and includes updates to the following Time Zones: Country Time Zone DST Start DST END Russia Kaliningrad (GMT +3) No Daylight...

"There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World
...

The error "Unable to display the BlackBerry ID agreement" during setup of the BlackBerry PlayBook
During the BlackBerry® PlayBook™ tablet setup, a prompt is displayed to select a country for the BlackBerry® ID agreement. When a country is...

How to obtain the IP address of a BlackBerry PlayBook when connected to a computer
The following article covers how to obtain the IP address of the BlackBerry® PlayBook™ tablet when connected to a computer. On the BlackBerry...

How to integrate Facebook for BlackBerry smartphones with the Messages application on the BlackBerry smartphone
Facebook® for BlackBerry® smartphones is designed to allow Facebook® messages to display in the Messages application on the...

Unable to submit BlackBerry PlayBook tablet support logs due to an IT Policy
By default, users have the ability to submit support logs to BlackBerry® Technical Support using the Get Support option in the Help application on the BlackBerry®...

Issues with setting up and or using email on the BlackBerry PlayBook
Some Internet Service Providers (ISP's) may restrict access to email under certain circumstances. This may cause issues with setting up email, sending email and or...

"Responding to this meeting is unsupported" when a Gmail meeting invite is received
With Gail® active sync, the option to send meeting invitations is not supported.  In addition, receiving meeting invites does not support the feature to...

Error "Please use BlackBerry Bridge to access this account on your PlayBook"when integrating email account on BlackBerry PlayBook
When integrating a BlackBerry® Internet Service hosted account in BlackBerry® PlayBook™ native email client...

How to add a Rogers account to the BlackBerry PlayBook
To add a Rogers/Yahoo!® account to the BlackBerry® PlayBook™ for Native Messages, Calendar, and Contacts synchronization, some manual configuration is required. A regular Yahoo! account...

How to import IT policy rule definitions for BlackBerry Device Software 7.1
The IT policy rule definitions for BlackBerry® Device Software 7.1 contains the following IT Policies: · Disable FM Radio · Application Installation Methods ·...

Overview of Music Store on BlackBerry PlayBook
The following is an overview of Music Store on BlackBerry® Playbook™ Featured The Featured section displays an scrollable overview of various albums and tracks that are available for purchase...

How to troubleshoot native email on the BlackBerry PlayBook
Unable to add an email account · Check to make sure there is an available internet connection by opening the Browser on the BlackBerry® PlayBook™ and attempting to visit...

Contacts created on the BlackBerry PlayBook with Contact Type "Personal Contact" synchronize to multiple accounts
Contacts created on the BlackBerry® PlayBook™ with a Contact Type Personal Contact will be synchronized to all personal...

SMTP credentials are populated on the BlackBerry PlayBook when the email account does not support SMTP authentication
During the setup of a new email account the BlackBerry® PlayBook™ will provide configuration settings.  After the settings...

The BlackBerry Bridge unread message count is different than the native mail unread message count on the BlackBerry PlayBook
Unread message counts are displayed on the top left corner of the status bar on the homescreen of the BlackBerry®...

Mail folders in the PlayBook native mail client appear empty or out of date until refreshed manually
Mail folders in an active account in the BlackBerry® PlayBook™ native email client do not synchronize automatically. To view mail in a...

Printing to multiple BlackBerry Playbook Tablets using Print To Go
Currently, while Print To Go allows for printing from a computer to multiple BlackBerry® PlayBook™ tablets, these tablets must be associated with the same BlackBerry® ID as...

How to downgrade BlackBerry PlayBook tablet from BlackBerry Tablet OS 2.0 Beta to Official Release
When attempting to downgrade a BlackBerry® PlayBook™ from 2.0 Developers Beta build to the latest Retail build the PlayBook continuously...

"Unknown Server Error (-9)" when viewing BlackBerry ID under Options on BlackBerry PlayBook tablet
On the BlackBerry® PlayBook™ tablet the following is seen;  Unknown Server Error (-9) when viewing BlackBerry® ID under Options · BlackBerry®...

How to reload BlackBerry Device software and applications using BlackBerry Desktop Software
To use the application loader tool to install BlackBerry® Device Software, complete the following steps: 1) For BlackBerry Desktop Manager 4.5 to...

How PlayBook applications utilize BlackBerry Internet Browsing Service via BlackBerry Bridge
With BlackBerry® PlayBook™ Tablet OS 1.0.7.2942 and BlackBerry® Bridge™ 1.0.5.6, the functionality of BlackBerry® Internet Browsing Service (BIBS)...

BlackBerry smartphone is missing the Kaliningrad (+3) and Omsk (+7) time zone
The BlackBerry® smartphone does not have a Kaliningrad (+3) or Omsk (+7) time zone. · BlackBerry® smartphones · BlackBerry® Enterprise Server · DT2363735 ·...

"Unsupported product version 5.0.3" is displayed when attempting to run the Trait tool
After installing BlackBerry® Device Service (BDS) SCM bundle 30, attempting to run the trait tool provided with it yields the error Unsupported product...

Unable to print to BlackBerry PlayBook using Print To Go due to space limitations
The Print To Go application may fail to successfully send the printed document to the BlackBerry® PlayBook™ tablet if the PlayBook does not have enough...

What are the various error messages when Print To Go cannot communicate with a BlackBerry PlayBook
Here is a table of the available Error Codes and what is displayed to the user on the computer or BlackBerry® PlayBook™ tablet if an issue...

Factors that may affect print quality when using Print To Go
The document printed to the PlayBook may not display as expected. · BlackBerry® PlayBook™ OS 2.0 · Print To Go Certain websites may contain Javascript, Flash or animated images...

System Requirements for Print To Go
The following minimum specifications are required to install and run Print To Go:   On the PC: Windows® XP: ·         Windows XP x86 Service Pack 3 ·         Windows XP x64 Service Pack 2 ·         .NET...

Installing Print To Go
Print To Go consists of two components: The BlackBerry® PlayBook™ Tablet application component and the Microsoft Windows® print driver. The BlackBerry PlayBook tablet application component ships with versions of...

Uninstalling the Print To Go desktop drivers
Print To Go can be uninstalled from a computer running Microsoft® Windows® using Add or Remove Programs (Windows XP) or Programs and Features (Windows Vista and Windows 7). Uninstall the Print to...

How to reset the OTASL Patch Availability Server address for BlackBerry Administration Service
With the introduction of the BlackBerry® Administration Service in BlackBerry® Enterprise Server 5.0, the BlackBerry Administration Service is...

BlackBerry Bridge icon is no longer present on the BlackBerry PlayBook tablet
After upgrading to BlackBerry® Bridge™ 2.0 on a BlackBerry® smartphone that is not associated with a BlackBerry® Enterprise Server, the Bridge Browser icon is no...

"Folder is a leaf folder. Cannot retrieve children." when configuring synchronization with Desktop Manager
The BlackBerry Desktop Manager cannot use objects created by a Microsoft Office Outlook Connector integration for...

Selecting a different country during the install of a standby high availability server could cause high availability to fail
If the standby server for a high availability pair was installed and a different country was selected during the...

What is Print To Go
The BlackBerry® PlayBook™ Print To Go application is the medium to easily print to a BlackBerry PlayBook tablet. Print To Go enables the user to print from any application on a computer. This would simply replace paper...

"Uncaught Exception: Missing Resource Files" is displayed on the BlackBerry smartphone after processing a removal of Enterprise Messenger
If a user's BlackBerry® smartphone is associated to a BlackBerry® Enterprise Server, and the...

How to install the Java Loader utility
Complete the following steps to install Java Loader onto a laptop or desktop computer:   1.    Download the installation file and save it to C:\Program Files\Common Files\Research In...

How to backup and restore BlackBerry Smartphone data using BlackBerry Desktop Software
The following tasks and steps permit the backup and restoration of data to a BlackBerry® smartphone that uses BlackBerry® Desktop Software. It is also...

How to enable Yahoo! Contact Synchronization
To enable Yahoo!® Contact Synchronization with your BlackBerry® smartphone, please complete the following steps: 1.Launch the Email Settings application within the Setup folder on the BlackBerry...

Guidelines for BlackBerry Internet Service account user ID and hosted email address deletion and re-creation
BlackBerry Internet Service user ID creation When a BlackBerry® Internet Service account is created, the account user ID is...

How to correct SQL port connectivity issues experienced when installing BlackBerry Enterprise Server maintenance releases
How to correct SQL port connectivity issues experienced when installing BlackBerry Enterprise Server maintenance releases When attempting to install a BlackBerry® Enterprise Server maintenance release a message is encountered stating that...

How to update the BlackBerry Device Software through the web
To perform a web-based BlackBerry® Device Software update, complete the following steps: 1) Connect the BlackBerry® smartphone to the computer using a USB connection. 2) On the...

Unable to log into the BlackBerry Administration Console after changing the password for the BlackBerry administration account
After changing the administration password, the administrator is unable to log into the BlackBerry®...

Wireless Synchronization option is missing or not available for the contact list, memo list, task list, and calendar
When configuring wireless synchronization for contacts, memopad, tasks or calendar on the BlackBerry® smartphone, the...

Unable to browse to some websites when MDS-CS is configured to connect to a proxy server
When the BlackBerry® MDS-CS service is configured to a proxy server that requires NTLM authentication, some websites may not be accessible when...

How to add Facebook events to the Calendar application on the BlackBerry smartphone
Facebook® for BlackBerry® smartphones is designed to allow BlackBerry® smartphone users to automatically save Facebook® events to the Calendar application...

How to view or request a friend's phone number in Facebook for BlackBerry smartphones
Facebook® for BlackBerry® smartphones includes a phonebook. The phonebook displays a list of friends and their published phone numbers. If a friend has...

Calendar appointments migrated using the BinaryTree migration tool are synchronized with a one hour discrepancy
The BinaryTree migration tool allows the exportation of data from an IBM® Lotus® Domino® mail file to a Microsoft® Exchange PST...

How to perform a clean uninstall of the BlackBerry Enterprise Server software
To perform a clean removal of the BlackBerry® Enterprise Server software, complete the following four tasks: 1) Remove the BlackBerry Enterprise Server and the...

"Unable to connect to selected provisioning server" appears when attempting to access email settings on the BlackBerry smartphone
The following error appears when opening the Email Settings application, or attempting to access Personal...

Wireless Calendar synchronization is not working after upgrading to BlackBerry Enterprise Server 5.0 SP2
After upgrading from BlackBerry® Enterprise Server version 4.0 SP7 to 5.0 SP2, the BlackBerry® users calendars are no longer...

Network status indicators from the GSM/GPRS/EDGE/3G/4G networks
The following table describes the mobile network status indicator icons that appear on a BlackBerry® smartphone that is connected to the GSM®/GPRS/EDGE/3G networks: Indicator...

How to clear the BlackBerry App World cache
Warning: The following procedure will clear any cache data that BlackBerry App World™ stores on the BlackBerry® smartphone and may remove any applications that have been archived to a media card....

"Authentication Failed" or "401 - Access Denied" error appears when BlackBerry MDS cannot authenticate via NT LAN Manager v2 because a domain name was not specified by a client
Some third-party applications that integrate with a backend...

Unable to add users that are present in the company directory
When attempting to add users to the BlackBerry® Enterprise Server, some users are not showing up when searching for available users to add.   Attempting to add the user directly...

Clock application does not appear when a BlackBerry CDMA smartphone is plugged into a wall charger
When the BlackBerry® smartphone is plugged into a wall charger, the clock application does not appear until it is manually launched, even if...

Java Runtime Environment installation fails during installation of the BlackBerry Device Service
The installation of the BlackBerry® Device Service fails while trying to install an update to the Java® Runtime Environment with the following...

'The .bar file is invalid because the manifest file is missing' is displayed when attempting to publish an application to the BlackBerry Device Service
When attempting to publish an application using the BlackBerry® Device Service the error...

Unable to validate or delete a hosted BlackBerry email address
The option to delete the hosted BlackBerry® email address from the BlackBerry® smartphone in a BlackBerry® Internet Service environment has disappeared. · BlackBerry® Internet...

"The username, password, or domain is not correct. Please correct the entry." is displayed when attempting to log into the BlackBerry Administration Service
The BlackBerry® Enterprise Service console loads successfully but the following...

BlackBerry Device Software configuration in BlackBerry Enterprise Server 5.0
BlackBerry® Device Software configuration is a feature in BlackBerry® Enterprise Server 5.0 which allows an administrator control over how users' smartphones can...

How to change the BlackBerry ID on a BlackBerry PlayBook Tablet or BlackBerry Smartphone using BlackBerry Device Software 7
When setting up the BlackBerry® PlayBook™ tablet, a BlackBerry® ID is required to activate the tablet. This allows...

Unable to create an administrator user on BlackBerry Administration Service
The following warning message appears when trying to create an administrator user for a Windows Security Group: The Password is required. Please enter the value....

How to install a third-party application from a Mac computer to the BlackBerry smartphone using the Applications tool in BlackBerry Desktop Software for Mac
Verify that the third-party application to be installed on the BlackBerry®...

Unable to add an MDM domain during BlackBerry Mobile Fusion Studio due to mismatched certificate details
When attempting to add an MDM domain a prompt appears stating that the domain URL does not match the Subject or Subject Alternative...

The BlackBerry Enterprise Management Web Service will not remain started when the McAfee Framework Service is installed
The BlackBerry® Enterprise Management Web Service (EMWS) will not remain started when the McAfee® Framework Service is...

Unable to add BlackBerry Domain during BlackBerry Mobile Fusion Studio installation
During the  installation of the BlackBerry® Mobile Fusion Studio software when adding a BlackBerry Domain the following error is displayed: "could not...

Unable to see all users in BlackBerry Mobile Fusion Studio from a managed domain
After logging into the BlackBerry® Mobile Fusion Studio, all users from a managed domain do not appear.  In the BlackBerry Mobile Fusion Studio logs the...

Enterprise Activation of a PlayBook tablet fails when using Microsoft Windows XP or Windows Server 2003
When attempting to activate a BlackBerry® PlayBook™ tablet using BlackBerry® Web Desktop Manager or BlackBerry Administration Service...

ActiveSync policy behavior when a tablet is activated on BlackBerry Device Service
When a BlackBerry® PlayBook™ tablet is activated on a BlackBerry® Device Service server it can receive Microsoft® ActiveSync® policies if an email profile...

Incomplete results are returned when searching for users in BlackBerry Mobile Fusion Studio
When searching for one or more users in the BlackBerry® Mobile Fusion Studio web console, incomplete or zero results are returned by the query. ·...

BlackBerry Device Service is missing the option to refresh from the company directory
In the BlackBerry® Device Service web console there is no option to manually trigger a refresh of the user list from the company directory. · BlackBerry®...

Configuring the BlackBerry Device Service to connect to an existing BlackBerry Router
For organizations that have already deployed a BlackBerry® Enterprise Server, those that may wish to simplify firewall configuration, or those who operate...

Unable to take screen shot on the BlackBerry PlayBook when the Work Perimeter is unlocked
Screenshots can be taken and used for troubleshooting issues with the BlackBerry® Playbook™.  This can be done by pressing down the plus (+) and minus...

The BlackBerry Enterprise Management Web Service will not remain started after changing port settings for the Enterprise Management Web Service in the BlackBerry Server Configuration
The BlackBerry® Enterprise Management Web Service will...

BlackBerry Enterprise Management Web Service will not remain in a started status
The BlackBerry® Enterprise Management Web Service (EMWS) will not remain in a started status. The ability to send IT Policies, Software Configurations and...